SMS & Text Messaging Terms

Oncall Bot LLC — products: Market My Business AI, PractCom Marketing Suite

Effective date: September 1, 2026 · Last updated: September 1, 2026

1. Program identification

These SMS Terms govern the text messaging service (the “SMS Program“) operated by Oncall Bot LLC (“we“, “us“) on behalf of subscribing businesses (“Customers“) through our platforms, Market My Business AI and PractCom Marketing Suite. Messages are branded with the product name Market My Business AI, a product of Oncall Bot LLC. The SMS Program is delivered through registered 10-digit long-code (10DLC) numbers via Telnyx, LLC, under our registered A2P 10DLC brand and campaign.

2. Who receives these messages

You will receive text messages from us only if one of the following is true:

• You are a Market My Business AI account holder. You entered your mobile number and gave written consent inside your account when configuring your AI Call Concierge. We send you service messages (call summaries, account alerts, security notices, verification codes, receipts) and occasional product updates.
• You telephoned a business we answer for and asked for a follow-up text. Our AI receptionist tells you a text will be sent, and we text only the number you called from.
• You are a customer of a subscribing business. That business added you to its contact list inside our platform to send a newsletter or reminder, having previously obtained your consent — typically at intake, by web form, or by signed authorization.

We never text you unless one of the above is true. We do not purchase or rent mobile phone lists.

3. Consent (opt-in)

Account holders. Business owners subscribe at app.marketmybusinessai.com. In the AI Call Concierge settings page inside their account, a mobile phone number field is shown alongside a checkbox carrying this consent language:

“I agree to receive SMS notifications from Market My Business AI about calls answered by my AI Call Concierge, at the mobile number above. Message frequency varies (typically 1–5 messages per business day). Msg & data rates may apply. Reply STOP to opt out or HELP for help.”

The subscriber enters their number, ticks the checkbox and clicks Save. No message is sent before that.

Customer rosters. The sending business is responsible for having obtained consent to receive marketing text messages before uploading a number to our platform. Consent to receive text messages is not a condition of purchasing any product or service. If you did not consent, reply STOP to any message and we will remove your number immediately.

4. Message frequency

• Owner call-summary alerts — one message per incoming call answered by the AI Call Concierge; typically 1 to 5 per business day, depending on call volume.
• Caller follow-up — one message per call, only when the caller asks for it.
• Customer newsletter program — typically one message per month per business.
• Account & security messages — as needed (verification codes, password resets, billing alerts).
• Service updates from us — no more than four per year.

5. Message and data rates

Message and data rates may apply. Oncall Bot LLC does not charge you for text messages, but standard message and data rates from your wireless carrier apply. Check with your carrier for the details of your plan.

6. Opt out — reply STOP

You may cancel at any time. Reply with any of these keywords to any message you receive from us:

STOP · STOPALL · UNSUBSCRIBE · CANCEL · END · QUIT

You will receive a one-time confirmation and no further messages from that program. If you receive messages from more than one program, reply STOP to a message from each. To resubscribe, reply START or YES. Sample confirmation:

Market My Business AI: You are unsubscribed and will receive no further messages. Reply START to resubscribe.

7. Help — reply HELP

Reply HELP or INFO to any message for assistance, email support@theoncallbot.com, or call (631) 371-3840. Sample help reply:

Market My Business AI: For support email support@theoncallbot.com or call (631) 371-3840. Reply STOP to opt out.

8. Sample messages

Typical examples of messages you may receive. Actual content is generated by the AI Call Concierge or authored by the sending business, and always identifies the business.

Market My Business AI: Your AI Call Concierge answered a call at 2:15pm from +15551234567. Caller asked about pricing and requested a callback. View full transcript at https://app.marketmybusinessai.com/receptionist/calls Reply STOP to opt out.

Market My Business AI: Your AI Call Concierge missed a call today at 4:30pm from +15559876543. No message was left. Log in to review at https://app.marketmybusinessai.com Reply STOP to opt out, HELP for help.

Riverside Dental: September’s care tips are here — https://app.marketmybusinessai.com/n/abc123 Reply STOP to unsubscribe, HELP for help.

9. Supported carriers

The SMS Program is available on the following U.S. wireless carriers and their affiliates: AT&T, Verizon Wireless, T-Mobile, US Cellular, Boost Mobile, Cricket, Metro by T-Mobile, C-Spire, and most MVNOs. Delivery is subject to your carrier’s transmission and coverage; we are not responsible for delays, failed deliveries, or messages routed as MMS by your carrier. Wireless carriers are not liable for delayed or undelivered messages.

10. Privacy

Your mobile phone number and message content are handled in accordance with our Privacy Policy. We do not share, sell, rent or lease mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing purposes. Phone numbers are used solely to deliver the messages of the specific program you opted in to, and are shared only with the licensed telecommunications provider that transmits them on our behalf.

11. Age restriction

The SMS Program is intended for individuals aged 18 and older. If you are under 18, please do not subscribe.

12. Changes to these terms

We may update these SMS Terms from time to time. Material changes will be communicated by text message or by email to the address on file, and the “Last updated” date above will be revised. Continued participation after an update means you accept the updated terms.

13. Contact

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Reminder for businesses using our platform: you are responsible for obtaining and maintaining evidence of each recipient’s consent to receive marketing SMS from your business, in accordance with the TCPA, HIPAA marketing rules where applicable, and applicable state law. Our platform provides the delivery infrastructure and STOP handling; the underlying consent is your responsibility as the sending party.